HELP & ADVICE

Everyone at B3 will go the extra mile to ensure customer satisfaction.

OUR BAT OPTIONS
EXPLAINED

Designed with you in mind there's a shape and weight to suite all players & styles. At B3 our aim is to give every customer their perfect cricket bat by offering the same level of choice, customisation and service that a professional international cricketer would get!

CRICKET BAT
Size guide

Cricketers and all top coaches agree that choosing the correct cricket bat size is vital for the proper technical development of young cricketers. It is important that the bat is not too long and more importantly not too heavy to hinder correct stroke play and good technique.

OUR WILLOW GRADES
Explained

Here at B3 Cricket we only make our bats out of the very finest English willow sourced from the world’s top willow merchants, J.S. Wright & Sons. This policy protects B3 customers and ensures the highest quality finish and performance when choosing B3 cricket bats.

BAT PREPARATION
& Care

Whatever bat brand or shape of cricket bat you use, one thing is for sure, it will eventually wear out due to usage. After all, it is a natural product that is being repeatedly smashed by a hard leather ball. With the above in mind, here's our advice and guidelines on prolonging your cricket bat's life.

CRICKET BAT
WEAR & TEAR

To prolong your bat's life, it is imperative to prepare it for match play properly and look after it correctly. It is normal for a bat to gain marks and slight surface cracking as it ages and is used more. This is regarded as normal “wear and tear" and does not detract from the bat's performance

WARRANTY
& RETURNS

B3 products are made from the very best materials and manufactured to the highest standards. Still, we understand that on occasions, you may experience a problem or issue with a product purchased. When such a problem occurs, we will try to resolve the issue as quickly as we can.

CRICKET BAT
WARRANTY

Cricket bat willow is a softwood and a natural product, every cricket bat will deteriorate over time and usage. Our Bat Warranty covers the main manufacturing faults for 12 months. It also covers shoulder splits and delamination for 6 months subject to normal usage and proper bat preparation and care.

REGISTER YOUR CRICKET BAT
WARRANTY

After purchasing a B3 Cricket Bat you will need to register your warranty and accept our warranty terms and conditions. To do this please use the form on our website. You should also take the time to read our pages on bat preparation and care & cricket bat wear and tear.

LOG A WARRANTY
CASE

If you have a problem with your cricket bat or kit please use the form below to report the issue. Once you have submitted the form one of the B3 team will come back to you shortly, usually within 48 hours. Once again please take the time to read our warranty policy and our cricket bat fair wear and tear conditions.